Terms & Conditions
Last updated: October 2025
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Welcome to Tikabooson Designs! These Terms and Conditions (“Terms”) govern your use of our website and the purchase of our products (“Products”). By placing an order, you agree to be bound by these Terms.
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1. About Us
Tikabooson Designs
Email: info@tikabooson.com
Website: www.tikabooson.com
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2. Products
Our Products are sold for personal use unless otherwise stated.
Product images and descriptions are for illustrative purposes only; colours, size, and placement may vary slightly from those shown.
We reserve the right to withdraw or modify any Product at any time without notice.
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3. Orders and Payment
When you place an order, you are making an offer to buy the Product(s) in accordance with these Terms.
We will confirm acceptance of your order by email. A contract is formed only when we send this confirmation.
Payment must be made in full at the time of ordering.
We reserve the right to cancel or refuse any order at our discretion, for example if there is a pricing error, stock issue, or suspected fraudulent activity.
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4. Prices
All prices are stated in GBP (£) and include VAT where applicable.
We reserve the right to change prices at any time, but such changes will not affect confirmed orders.
Delivery or download costs, if applicable, will be shown separately before you place your order.
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5. Delivery
Digital designs will be delivered by download link or email. Physical products will be dispatched to the delivery address you provide.
We are not responsible for delays caused by events beyond our control (e.g. postal delays, technical issues, or carrier disruptions).
Risk in physical Products passes to you upon delivery. Ownership passes upon delivery, as long as full payment has been received.
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6. Use of Designs
Unless expressly stated otherwise, our iron-on designs are sold for personal, non-commercial use only.
You may not copy, resell, distribute, or modify our designs for commercial purposes without our written permission.
We retain all copyright and intellectual property rights in our designs, digital files, and related materials.
If you wish to use a design commercially (e.g. on products for resale), please contact us for a commercial licence.
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7. Cancellations and Returns
Physical Products: You may cancel your order within 14 days of receipt in accordance with your statutory rights under the Consumer Contracts Regulations 2013.
To cancel, please email info@tikabooson.com with your order number and request.
Returned goods must be unused, in their original packaging, and sent at your own cost. Refunds are issued once we receive and inspect the return.
8. Custom and Personalised Designs
If you order a custom or personalised design, you are responsible for ensuring that any text, images, or other materials you provide are accurate and do not infringe the rights of others.
We may refuse any custom request that we consider unlawful, offensive, or inappropriate.
Custom design work, proofs, or drafts remain our intellectual property and may not be reproduced without permission.
Once work on a custom design has begun, cancellation is not possible and refunds will not be issued unless the item is faulty or not as described.
We reserve the right to showcase completed custom work in our portfolio or social media, unless you request otherwise in writing.
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9. Faulty Products
If your Product is faulty or not as described, please contact us within 14 days of receipt. We will repair, replace, or refund in accordance with your statutory rights under the Consumer Rights Act 2015.
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10. Intellectual Property and Infringement
All designs, digital files, artwork, and content displayed on our website are protected by copyright, design rights, and other intellectual property laws.
You may not reproduce, resell, or distribute any of our content without our prior written consent.
We take infringement seriously. If we believe our work has been copied or misused, we reserve the right to pursue legal action to protect our rights.
If you believe your own intellectual property has been used without authorisation, please contact us immediately at info@tikabooson.com with supporting evidence.
We are not responsible for any third-party infringement caused by user-submitted materials, such as customer-provided images or text for custom orders.
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11. Limitation of Liability
To the fullest extent permitted by law, we exclude all warranties and conditions relating to the website and Products, except those expressly stated.
Our total liability for any claim arising out of your purchase shall not exceed the price paid for the Product in question.
We are not liable for any indirect, incidental, or consequential loss, including loss of profit, data, or goodwill. We are not liable for any damage caused to any item of clothing on which the Product(s) are applied or attempted to be applied.
Nothing in these Terms limits our liability for death or personal injury caused by our negligence, or for fraud or fraudulent misrepresentation.
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12. Privacy
Your personal information will be handled in accordance with our Privacy Policy, which explains how we collect, use, and protect your data.
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13. Governing Law and Jurisdiction
These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
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14. Changes to These Terms
We may update these Terms from time to time. The latest version will always be available on our website and applies to orders placed after the date of publication.
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15. Contact Us
If you have any questions about these Terms, please contact us at info@tikabooson.com.